QA Engineer

  • BHO Tech
  • San Francisco, CA, USA
  • Jul 08, 2024
Full time Engineering

Job Description


Who We Are
We are a SaaS startup that provides a revolutionary customer interaction platform, brings joy to customer support by helping companies resolve problems faster. Operating in stealth for two years, we offer a holistic platform for voice and chat channels that customers can reach via in-app, in-web, or in-1800 routes. The technology behind us replaces all of the convoluted systems, lines, and contact numbers with a stunningly simple SDK to take the frustration out of customer support and in turn provide a sleek, modern smartphone-era experience.
We’re looking for an experienced and skilled QA Engineer to join our team. This is an excellent position for people who enjoy working on the full cycle of testing — creating a strategy, writing a plan, creating and executing tests, finding regressions, logging and verifying bugs, and creating comprehensive historical records of testing activities – which are all part of being successful in this position. We are a small global product development team with big ambitions. We move fast but also adopt modern best practices of software engineering. We like efficiency & robustness in both code and team processes. Our office is located in a high energy, lively space in the heart of San Francisco’s SoMa District.

Review product specifications and design documentations. Work with others to develop appropriate test strategies, test plans, test architectures, and test cases

Develop test plans and schedules based on the task estimation

Identify issues and write detailed bug reports

Review and provide feedback on requirements and design specifications to product team and engineering team

Work closely with business and development teams to understand project vision and requirements

Develop strategy for creating and executing test cases

Actively participate in improving QA processes and procedures and implement best practices

Utilize code coverage tools to assess the coverage of test suites and make recommendations for additional test cases

Evaluate the test cases to be automated – work with automation Engineers and write test scripts to maximize regression test coverage

Bachelor’s Degree in Computer Science, Engineering, or related field

7+ years of software quality assurance experience

Extensive experience with various types of testing including unit, system, integration, user acceptance, regression, usability and end-to-end testing

Self-starter with excellent communication, organizational and analytical skills

Detail oriented, reliable and have the ability to work with multiple teams with minimal direction and supervision

Experience with API testing

Experience in a scripting language such as: Python, Ruby, JavaScript

Experience with front end automation framework such as Selenium/WebDriver/Appium/Capybara

Experience using mobile development tools Xcode, Android Studio, etc.

Experience with cloud and virtualization technologies

Understanding of Internet technologies and protocols

San Francisco, CA

Best Regards,
Kris Young
Account Manager
BHO Tech
San Jose, San Francisco Ca
Phone: 866 816-1615 x 823