We are using conversation-driven artificial intelligence and machine learning to enable brands to scale customer engagement and workflows without a linear increase in cost of resources or decline in quality of engagement. The platform teaches itself through human interaction to empower agents to do more, faster and better. Our technology is proven to improve customer satisfaction, agent efficiency, and profitability.
Our team is doing ground-breaking work in building intelligent conversational agents which are disrupting how brands interact and build relationships with customers. We are glad to be the platform of choice of some of the world's top companies with enterprise clients in the Americas, Europe, and Asia helping them humanize their engagement with millions more consumers. However, this is only the beginning. We're excited about the opportunities ahead to continue to create an even more differentiated product offering to the world, with deeper proprietary technologies.
To achieve this we're building an amazing team, and here’s where you come in...
We're looking for talented engineers who are driven by challenges and possess a strong professional demeanor with excellent communication skills. As a Software Engineer on our Integrations team, you will be responsible for deep integration into our clients’ third-party systems. You'll become an expert in both our technology and our partners’ business needs to help deliver a solution that exceeds expectations. If you are a strong engineer who wants to see your work have an immediate, tangible impact on our clients and industry, we want to hear from you!
-Develop and enhance features that directly impact the company's third-party integrations, working directly with our clients on a regular basis
-Provide deep expertise into technical and architectural integrations for third-party systems that interact with the company
-Assist clients with the setup, integration, debugging, testing, and verification
-Work cross-functionally with the company teams such as Product, Engineering, and Business Development to support our partnership SaaS integrations and deployments
-5+ years demonstrated expertise designing, implementing, and supporting -Enterprise-grade technical solutions meeting complex business requirements
-3+ years experience providing technical solutions development for on-premise and SaaS applications using J2EE and/or JSE frameworks
-3+ years hands on experience with Java application code
-Integration architecture experience with IBM, BEA, Oracle, Tibco, Progress Sonic, Mulesoft etc.
-Experience with Tomcat, XML, JMS, WS-*, SOA integration, API -Management technologies and standards
-Knowledge of Enterprise Architecture frameworks such as TOGAF
-Knowledge of Open Source architectures and/or past contributions to open source projects
-Design, development and operations experience with highly-available, scalable, and fault tolerant systems
-Experience designing public and private enterprise secure services using RAML and REST based APIs
$100K – $140K and higher (DOE)
0.0% – 1.0%
San Jose, San Francisco Ca
Phone: 866 816-1615 x 823